Senior Solutions Architect and PAM subject matter expert with deep expertise in identity & access management and agentic AI systems. 20+ years in IT with 4+ years focused on enterprise PAM/EPM and IAM solutions. Designs and deploys secure, scalable automation — from credential vaulting, identity lifecycle management, and session governance to AI-driven workflow orchestration with human-in-the-loop guardrails.
Technical Skills
Professional Experience
Netwrix Corporation
Remote from Austin, TX
Senior Solutions Architect, Privileged Access Management · Sep 2021 – Present
- PAM subject matter expert for enterprise deployments across Fortune-class organizations — credential vaulting, session proxying, JIT access, and service account governance integrated with AD/Entra ID, AWS/Azure cloud IAM, SIEM/SOAR, and ITSM platforms.
- Architect API-driven automation frameworks (PowerShell, Python, REST APIs) for privileged account lifecycle management — onboarding, credential rotation, access workflows — enforcing least-privilege policies at scale.
- Design operational runbooks, decision-logic SOPs, and escalation policies that translate directly to agentic workflow patterns — conditional branching, retry logic, human-in-the-loop approval gates, and automated remediation.
- Lead root cause analysis and platform resilience engineering; build reusable knowledge bases ensuring operational continuity across teams.
- Oversee vendor-led PAM implementations including SOW scoping, UAT, and production cutovers within Agile delivery frameworks.
Netwrix Hero Award
Q1 FY'25 — Excellence in enterprise PAM solution delivery
Agentic & AI Systems Engineering
2024 – Present- Design, build, and operate a production multi-agent system — 5+ specialized AI agents coordinating across security monitoring, business intelligence, home automation, and infrastructure management with defined roles, guardrails, and chain-of-command policies.
- Engineer prompt-driven workflows with structured output parsing, verification loops, retry logic, approval gates, and failure handling — reliability engineering applied to AI automation.
- Build AI-driven business intelligence pipelines: automated competitor monitoring, web scraping, LLM-powered analysis, and branded email digest delivery.
- Security-first agent architecture: credential isolation, tool-use policies, output sanitization, injection detection, and mandatory code scanning before execution.
- Cross-agent communication protocols, session orchestration, and workflow engines with webhook triggers, template variables, and status-driven state machines.
GCS Technologies
Austin, TX
- Progressed from datacenter operations to directing a business unit — P&L ownership, strategic initiatives, and a 30-member team while exceeding revenue targets for seven consecutive quarters.
- Built training programs that increased team utilization from 73% to 86%; designed customer feedback loops that measurably improved retention.
- Led cross-functional security initiatives aligning IAM practices with compliance requirements and business objectives.
Early Career: RedHat Linux & AIX Unix Administrator — University of Texas at Austin IT · Security Management Services LLC
Education
Juris Doctor / Graduate Diploma in Civil Law
Louisiana State University, Paul M. Hebert Law Center
Bachelor of Arts in Government, Minor in Biology
University of Texas at Austin
Certifications & Affiliations
CompTIA Security+ CE
Microsoft Certified: Azure Fundamentals
Member, State Bar of Texas